Privacy Policy

Last updated: 30 October 2026

1. Identity and Role of the Data Controller

writiqra operates this commercial website as the data controller under the UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site for the purpose of providing an informative resource dedicated to audiovisual production excellence covering broadcast studio design camera control systems professional lighting arrangements sound engineering and streamlined workflows for television networks and live events. Our registered address is 3 Widdowson Close, Blenheim Industrial Estate, Bulwell, Nottingham NG6 8WB, United Kingdom and we can be contacted at info@cie-group.com or 0115 977 0075.

2. Scope of This Notice and the People It Covers

This privacy notice applies to all visitors users and customers located in the United Kingdom who access or interact with our website. It covers personal data collected when you browse our pages submit the contact form or engage with our cookie banner. The notice does not apply to third party websites linked from our content.

3. Categories of Personal Data and Sources

We collect identity data such as name and contact details including email address and telephone number when you use the contact form. Technical data including IP address browser type device identifiers and usage data such as pages visited and time spent on site are obtained automatically through server logs and analytics tools. No data is collected from public sources or third party brokers.

4. Purpose by Purpose Explanation of Processing and Legal Basis

We process contact data to respond to enquiries under the legal basis of legitimate interest and consent where a form is submitted. Usage data supports website improvement and security under legitimate interest. Cookie data enables essential site functions under the basis of consent for non essential cookies in line with PECR. Marketing preferences if provided are processed under consent.

5. Whether Providing Data Is Required and Consequences

Providing contact details via the form is voluntary but necessary to receive a response. Failure to supply required fields will prevent us from processing your enquiry. Technical data is collected automatically and you cannot prevent this without disabling essential site functions.

6. Cookies and Similar Technologies

Our site uses cookies and similar technologies as explained in the separate Cookie Policy accessible via the site wide cookie banner. You can manage preferences through the banner at any time.

7. Processors Service Providers Recipients and Disclosures Required by Law

We share data with service providers acting as processors for hosting email delivery and analytics. These providers are bound by contracts requiring appropriate security. We may disclose data where required by law such as in response to court orders or regulatory requests from UK authorities.

8. International Transfers and Safeguards

Some processors may be located outside the UK. Where transfers occur we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner to ensure equivalent protection.

9. Specific Retention Periods or Criteria

Contact data is retained for twelve months after the last interaction unless longer retention is required for legal claims. Usage logs are kept for twenty four months for security analysis. Cookie data expires according to the durations set in the Cookie Policy.

10. Security and Data Minimisation Practices

We implement technical measures including encryption access controls and regular audits to protect personal data. Data collection is limited to what is necessary for the stated purposes and we do not retain information longer than required.

11. Data Subject Rights and How to Exercise Them

You have the right to access rectify erase restrict processing and request data portability. To exercise these rights contact us at info@cie-group.com or 0115 977 0075 providing sufficient information to verify your identity. We will respond within one month.

12. Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing relies on consent you may withdraw it at any time by contacting us. You may also object to direct marketing or any profiling activities by using the contact details above.

13. Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner Office the UK supervisory authority via their website or by post to their offices.

14. Children or Age Restrictions

Our website is not directed at children under eighteen and we do not knowingly collect personal data from minors. If we become aware that such data has been collected we will delete it promptly.

15. Automated Decision Making and Profiling

We do not engage in automated decision making or profiling that produces legal or significant effects on individuals.

16. Policy Changes and Effective Date

We may update this policy to reflect changes in law or practice. The current version is effective from 30 October 2026 and previous versions are available upon request.